## Refund Policy: 7 Day Money Back Guarantee (Used Physical Items)

This policy applies to used physical items sold by Alex Rain.

**Guarantee:** We offer a 7-day money-back guarantee on all used physical items. If you are not satisfied with your purchase for any reason, you may return the item for a full refund within 7 days of the delivery date.

**Conditions for a Full Refund:**

* The item must be returned in the same condition as it was sold. This means:
* No significant scratches, dents, or other damage beyond what was described in the listing.
* All original parts and accessories included.
* Original packaging (if available).
* Proof of purchase (receipt or invoice) must be provided.
* The buyer is responsible for return shipping costs.

**Returns Process:**

1. Contact us within 7 days of delivery to initiate a return. Please include your order number and reason for return.
2. We will provide you with instructions on how to return the item.
3. Once we receive the returned item and verify its condition, we will issue a full refund to your original payment method within 5 business days.

**Exceptions:**

* We reserve the right to deny a full refund if the item is not returned in the same condition as it was sold, or if the return is not initiated within the 7-day window.
* Some items may be excluded from this return policy, such as items sold "as-is" or with a limited warranty. These exclusions will be clearly stated in the product listing.

**Customer Service:**

If you have any questions about our return policy, please contact us at +18096589208 or alessike@gmail.com.

**By purchasing a used physical item from Alex Rain, you agree to the terms of this Refund Policy.**

**Optional additions:**

* You may want to offer store credit instead of a full refund, especially if the returned item is damaged or incomplete.
* If you are a seller on a platform like eBay or Etsy, you may need to comply with their return policies as well.
* Consider mentioning recommended ways to pack the item securely for return shipping.

2 walkie-talkies, 40 mile, rechargables, headphones + batteries included

Brand

Batteries brand

Condition